Privacy Policy
*Updated Date: October 8, 2024*
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At Czar Electrical Pty Ltd ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- **Personal Information:** When you contact us, request a quote, or use our services, we may collect personal information such as your name, email address, phone number, and address.
- **Technical Data:** We may collect technical information such as your IP address, browser type, operating system, and usage data through cookies and other tracking technologies.
2. How We Use Your Information
We may use your information for the following purposes:
- **Service Delivery:** To provide you with our electrical services and communicate with you regarding your inquiries and projects.
- **Customer Support:** To respond to your questions and provide customer support.
- **Marketing:** To send you information about our services, promotions, and news that may be of interest to you (with your consent).
- **Website Improvement:** To analyse website usage and improve our website and services.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- **Service Providers:** Trusted third-party vendors who assist us in providing our services, subject to confidentiality agreements.
- **Legal Compliance:** If required by law or to protect our rights, we may disclose your information to comply with applicable laws, regulations, or legal requests.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
- **Access:** You can request access to the personal information we hold about you.
- **Correction:** You can request that we correct any inaccurate or incomplete information.
- **Deletion:** You can request the deletion of your personal information, subject to certain legal exceptions.
- **Opt-Out:** You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
6. Cookies
Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:
**Czar Electrical Pty Ltd**
Email: admin@czarelectrical.com.au
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Thank you for choosing Czar Electrical Pty Ltd. Your privacy is important to us!